Personal Data Deletion Request
If you have contacted Livora Penang through livorapenang.com or through WhatsApp regarding a Livora Penang enquiry, you may request deletion of personal information associated with your enquiry.
How to Request Deletion
Send an email to:
Subject:
Personal Data Deletion Request
Please include enough information for us to identify the relevant enquiry, such as:
- Your name
- The phone number or email address used when contacting us
Do not send passwords, OTP codes or other sensitive account credentials.
What Happens Next
After receiving your request, we may verify your identity before processing the request.
Once verified, we will delete or anonymise applicable personal information from our customer enquiry records, except where retention is required for legal, regulatory, security or legitimate record-keeping purposes.
We will aim to process valid requests within a reasonable period.